Last updated: September 6, 2026
At Simpsify, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect information such as:
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Your name
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Email address
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Billing and shipping address
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Phone number
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Payment and transaction information
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Information you provide when placing an order
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Photos or images you upload for our custom character service
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Device, browser, IP address, and website usage information
2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Create and deliver your custom character
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Communicate with you about your order
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Provide customer support
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Send marketing emails if you have subscribed to them
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Improve our website, products, and services
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Prevent fraud and protect our website
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Comply with applicable legal requirements
3. Photos and Uploaded Content
If you purchase a custom character, you may provide photographs or other images for us to use to create your order.
We use uploaded images only for purposes related to providing our services, unless you give us permission to use them for marketing or promotional purposes.
4. Payment Information
Payments are processed through third-party payment providers. We do not normally store your complete payment card details on our servers.
Payment providers may collect and process payment information according to their own privacy policies.
5. Cookies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve functionality, and provide relevant advertising.
You can control or disable cookies through your browser settings, although some website features may not work properly without them.
6. Sharing Your Information
We may share information with trusted third-party service providers when necessary to operate our business, including:
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Shopify and website service providers
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Payment processors
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Email and marketing providers
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Analytics and advertising providers
We do not sell your personal information simply for the purpose of selling it to third parties.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of certain information
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Withdraw consent to marketing communications
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Object to or restrict certain types of processing
To exercise applicable privacy rights, contact us using the information below.
9. Marketing Emails
If you subscribe to our emails, we may send you updates, promotions, discounts, and other marketing communications.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
10. Children's Privacy
Our website is not intended for children who are under the minimum age required to use online services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: HERE